Your trusted partner for everyday furnace, AC & heat pump maintenance and repair services
Genesis excels in delivering high-quality furnace maintenance and repair services to keep your home warm and cozy. Our skilled technicians conduct thorough inspections, addressing issues like faulty ignitors, worn-out belts, or clogged filters.
From preventive measures to urgent repairs, we prioritize efficiency and safety, ensuring your furnace runs at peak performance. Trust Genesis for reliable, top-tier services that extend the life of your furnace and provide consistent warmth throughout the colder seasons.
Count on Genesis for top-notch AC and heat pump maintenance and repair services. Our skilled technicians specialize in comprehensive inspections, tackling issues from refrigerant leaks to electrical malfunctions.
We prioritize peak performance, energy efficiency, and reliable cooling or heating for your home. Whether it's routine maintenance or urgent repairs, Genesis ensures your AC and heat pump systems operate flawlessly, keeping you comfortable in every season. Choose excellence with Genesis for all your cooling and heating needs.
Mitsubishi Electric, American Standard, RunTru by Trane, and Midea. We are a Mitsubishi Electric Diamond Preferred Contractor — the middle of their three tiers, above Diamond Contractor — and an American Standard dealer. Which brand suits your house depends on the job — we will tell you when the cheaper line is genuinely enough.
Yes. We repair and service every brand, whatever the last company put in — the badge on the front does not decide whether we can help. The four brands we install are a separate thing: those are the lines we install and warranty. What can genuinely get in the way is parts on very old or discontinued equipment, and if that is the situation we will tell you before you are into it, not after.
Yes — replacing a furnace, heat pump or air conditioner is mechanical work and needs a permit in every jurisdiction we serve. Which office issues it depends on your address, not just your mailing city. Each incorporated city runs its own — Monroe, Snohomish, Lake Stevens, Everett, Sultan, Gold Bar and Duvall all issue their own mechanical permits — while unincorporated addresses go through Snohomish County PDS or King County, and Index and Skykomish issue their own. Tell us your address and we will tell you which one applies to you.
It depends mostly on what you heat with now. If your house runs on electric baseboard or wall heaters, a heat pump is close to a straight win: resistance heat gives you about one unit of heat per unit of electricity and a heat pump gives you roughly three, and that difference repeats every cold month for the life of the system. If you have a working gas furnace, the math is closer and depends on your gas and electric rates — and a heat pump also gives you cooling, which a furnace never will. We will walk through both rather than steer you.
If your ductwork runs through a crawlspace or an unheated attic — which most of it does in houses around here — then it is worth having looked at before you spend money on equipment. Leaky, disconnected or uninsulated ducts dump conditioned air into spaces nobody lives in, and the usual symptoms are one room that never keeps up, an air handler that runs constantly, and dust that comes back a week after cleaning. Duct sealing, duct repair and adding proper zoning or dampers frequently do more for comfort than replacing a system that was working.
Check the thermostat fan setting first — if it is on ON rather than AUTO, the blower runs continuously and pushes unheated air between burner cycles, which feels exactly like a broken furnace and is not one. After that, the common causes are a clogged filter that has overheated the furnace into a limit-switch lockout, a failed ignitor or flame sensor so the burners are not lighting, or a blocked flue. Change the filter and try a thermostat reset. If it still blows cold, stop there and call — repeated lockouts are the furnace protecting itself from something.
Short cycling — turning on and off every few minutes without satisfying the thermostat — is almost always restricted airflow or an overheat condition. Start with the filter and make sure supply and return vents are not blocked by furniture or rugs. Beyond that, the causes are a dirty flame sensor, a failing limit switch, a thermostat mounted somewhere it reads the wrong temperature (in sunlight, above a heat source, on an exterior wall), or a furnace that was oversized for the house when it was installed. Short cycling burns out components faster than running does, so it is worth chasing down rather than living with.
Four things, in this order. Thermostat set to COOL with the setpoint actually below room temperature. The air filter, because a clogged one restricts airflow enough to freeze the indoor coil solid. The breaker, since indoor and outdoor units are often on separate ones and only the outdoor one has tripped. Then go outside and confirm the outdoor unit is actually running and its coil is not blocked by grass clippings or blackberry. If air is moving but it is not cold, or if you find ice on the refrigerant lines, switch to fan-only to let it thaw and call — running a system with a frozen coil damages the compressor.
Three things decide it: age against expected life, what this repair costs relative to a replacement, and whether it is the first repair or the third. A fifteen-to-twenty-year-old system needing an expensive part is usually a replacement conversation; a ten-year-old system needing a $200 part is not. Worth factoring in that a high efficiency furnace or heat pump costs less to run every month you own it, which shifts the arithmetic on a borderline call. Two things force the answer — a cracked heat exchanger, which is a carbon monoxide risk and is never worth repairing around, and older equipment on a discontinued refrigerant, where the refrigerant costs more than the repair. We will tell you which conversation you are actually in.
Repairs, maintenance, or a new-system walkthrough — schedule in a few taps or give us a call.