How Youth With a Mission (YWAM) in Monroe Keeps Warm with Genesis
Customer Stories
December 25, 2023

How Youth With a Mission (YWAM) in Monroe Keeps Warm with Genesis


Youth With a Mission (YWAM) is a global movement of Christians dedicated to serving communities, meeting needs, and spreading the message of faith. Their mission involves outreach, training, and mercy ministries in various parts of the world. The YWAM Monroe base in Washington is a 15,000 sq ft training center that houses over 40 people full-time while also hosting retreats and gatherings for various students, churches, and ministries.

Peter Yang is the Executive Director of the YWAM Monroe base and is tasked with making sure the students, missionaries, and families living and serving on the base are physically, emotionally, and spiritually prepared for the moment at hand and the journey to come. The quotes in this story reflect Peter's genuine experience working with Genesis.

The Challenge

Facing HVAC challenges is never ideal, especially for faith-based organizations like YWAM charged with stewarding the finances of their donors for the good of the Kingdom. Before starting to work with Genesis, Peter and the team at YWAM consistently experienced challenges working with other contractors.

"The main challenges we had with other contractors were long waiting times and high costs. We had to wait a long time for them to even come out to our location and do the diagnostic. Then another long period of waiting for actual repair. Plus, the union workers' cost was so high, we were always hesitant to call for work orders."

As a result of these challenges, Peter and his team were left between the options of deferring much needed maintenance or overpaying on services that would already be delayed. Not fun!

The Genesis Solution

After contacting Genesis Heating, Cooling & Refrigeration, Peter and the YWAM team experienced a world of difference. With a commitment to prompt service and a deep understanding of the unique needs of nonprofit organizations, Genesis addressed YWAM's concerns head-on and left them confident they had a partner for the long-term.

installing new ductwork
Installing new ductwork to properly heat both floors.
"It has been such a pleasure to work with Genesis. Their response time is quick, and they try to look out for a nonprofit organization like ours. Their price is reasonable, and they are knowledgeable with what they do, so we have been relying on their recommendations."

Time after time, Genesis stepped up to ensure that YWAM"s heating & cooling needs. From no heat service calls in the dead of winter to installing new heat pumps and mini-splits to reworking ducting to ensure proper ventilation, Genesis was able to help YWAM stay ahead of the seasons and keep their staff and volunteers properly supported with a comfortable physical environment.

gas furnace
Genesis' expert technicians provided exceptional service to keep the Monroe bases' commercial gas furnace running smoothly.

In the kitchen, Genesis' maintenance and repairs on commercial refrigerators and freezers helped the cooks ensure that food was ready and always safe to eat.

"I would love to recommend Genesis to other churches, ministries, and nonprofits because they are ideal for nonprofit ministries. People at Genesis are kind and nice. I trust them and have them come over anytime to work for us. I highly recommend Genesis to anyone who needs help with HVAC and Refrigeration systems."

At Genesis Heating, Cooling & Refrigeration, we take pride in supporting organizations like YWAM, ensuring they can focus on their vital missions without worrying about facilities challenges. If you're a church, ministry, or nonprofit in need of help, reach out and let us know how we can serve you today.

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